Privacy policy

Last updated: 28 March 2023

Summary

happy& is committed to protecting the privacy of those using this website. By using this website, you indicate that you agree to the following privacy notice.

This notice allows us to be transparent with you as to how we collect and use your personal data. This notice applies to all instances where we act as a Data Controller (deciding why and how we process your personal data) under data protection law.

It specifically pertains to the personal data we handle when providing our services. Our privacy notice outlines the journey of your personal data, from the moment it enters our systems until when we remove your data.

This notice

This notice covers (1) any of our websites, including happyand.company and any forums and social network or similar accounts that we operate; and (2) any of our services which may be accessible via a web application, third party platform or social network.

Our services are not intended for children under the age of 18 and we do not knowingly collect data relating to children.

Contact details

For all enquiries and questions, please feel free to contact us at: team@happyand.company

What do we do with your personal data?

i. Regular digest

If you sign up to our regular digest, we collect your email address so that we can keep in touch with you. We rely on Article 6(1)(a) of the GDPR - Consent when doing so.

We typically only get in touch around once a month, and you can opt-out at any time. The best way to do this is by clicking on the unsubscribe link at the bottom of our emails. You can also email us at team@happyand.company.

We store your email in Wix - here’s a link to their Privacy and Security hub. We keep this personal information until you ask us to remove it, or until we stop providing a monthly digest. You can opt-out of emails at any time using the unsubscribe link.

ii. When interacting with surveys or signing up for course

If you interact with a survey or sign-up for a course, we may collect your name and email address so that we can keep in touch with you.

For surveys, we may also ask you some questions such as your job title and role, your location, your demographic information, as well as about your interests so we can ensure we are giving you the right information and provide the best level of service. We rely on Article 6(1)(a) of the GDPR - Consent for this processing. We will use Typeform to collect your details from our website. Typeform is based in EEA and their legal notices are here. We may also process your data using Google Sheets, part of G-Suite. Google is based in the US, and they use SCCs and the UK Addendum to secure any international data transfers. You can read their privacy policy here. We will make every effort to ensure all reports based on surveys are anonymous and will not include personal data that can identify an individual.

For courses, we will use Gmail, part of G-Suite, to email you information about current and future programmes. You can opt-out of these emails at any time. We might also store this email information in a CRM system called Wix - here’s a link to their Privacy and Security hub. We will keep this personal information until you ask us to remove it, or until we stop offering these surveys or courses.

iii. Working with happy&

In order for you to work with us, we'll need some information about you, such as your name, email address, company name and general data about your team makeup & size. You may also provide other details to us. We rely on Article 6(1)(b) of the GDPR - Contractual Obligation to collect this data.

Your information will be stored on Google Drive on servers located in the European Union. You can find out more about them, here.

We keep the personal data mentioned above whilst we work with you and we will retain a record of our business relationship with you for 7 years after you stop working with us, in line with statutory retention schedules.

International Transfers

You acknowledge that personal data we obtain from you and your users may be processed by our service providers and by social media providers who help us with advertising, who may be based in countries outside of the United Kingdom or the EEA, for the purposes of providing you with the Services. Such countries may not have laws offering the same level of protection for personal data as those inside the United Kingdom or the EEA. However, where such transfers of data occur we will take steps to prevent the transfer of personal data without adequate safeguards being put in place, such as by entering into standard contractual (or “Model”) clauses. We will ensure that your and your users’ personal data collected in the United Kingdom and the EEA and transferred internationally is provided the same level of protection as it would be inside the United Kingdom or the EEA.

Links to third party sites

Our services may, from time to time, contain links to and from the websites or services of partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites or services may have their own privacy policies and we do not accept any responsibility or liability for these policies, nor do we endorse such websites or services. We advise that you check any relevant terms before you submit any personal information to these third parties.

Social media data

If you visit our pages on social media sites, like Facebook, the social media provider will share statistical information with us about the way our site is being used. This is aggregate information and cannot be used to identify you. For example, the statistics may tell us the age ranges of our visitors and whether they are male or female.

Changes to our Privacy Notice

We are constantly improving our services and as a result, we may change this Privacy Notice at any time. If we provide you with products or services, we will email you to let you know when we make any material changes. Please take a look at the “Last updated” date at the top of this page to see when this Privacy Notice was last revised. If you object to any updates, you should stop using our Services.

It is important that the personal data we hold about you is accurate. Please let us know if your personal data changes.

Your rights and how to complain

Your personal data is yours and you have the following rights in relation to it:

Right of Access – the right to be informed of and request access to the personal data we process about you.
Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete.
Right to Erasure – the right to request that we delete your personal data.
Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data.
Right to Object – where we rely on legitimate interests to process your personal data, the right, at any time, to object to us processing your personal data on grounds relating to your particular situation and the right to object to your personal data being processed for direct marketing purposes (you can also unsubscribe from direct marketing emails by using the relevant button in the email).
Right to Data Portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service.
Right to withdraw consent to the processing of your personal data where this is our lawful basis.

You can also request more information regarding our legitimate interest balancing test where this is our lawful basis.

We won’t charge you if you wish to exercise your rights. Please contact us by sending an email to team@happyand.company if you wish to make a request under your rights; we have a calendar month to get back to you with a response. If you have any concerns about our use of your personal information, please let us know by sending an email to this address.

We always appreciate the chance to answer any of your queries first but we’d also like to remind you that if you have a concern about the way we handle your personal data you have the right to make a complaint at any time to the data protection authority in the country where you live, work or where you consider a breach has occurred. In the UK, the data protection authority is the Information Commissioner’s Office (ICO).

Our website uses cookies (the internet ones, not the edible type) and other similar technologies of which you should be aware. Cookies are small files that we (or third parties) transfer to your computer's hard drive or your web browser memory to enable our systems to recognise your browser and to provide convenience and other features to you. When you use our website, the cookies stored on your device are either first party cookies, which are placed and read by us directly while you are using our website or third party cookies, which are set by other third parties we have partnered with.

You can choose not to store non-essential cookies on your computer by adjusting your browser settings. The "help" portion of the toolbar on most web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you turn off your ability to receive and use cookies, you may not be able to take full advantage of our services. Therefore, we recommend that you leave them turned on.

You can read more about the cookies we use and their purpose here. These are mainly essential to the operation and functioning of our website, therefore they cannot be removed.